Returns
Didn't suit? We'll make it right.
We back what we sell — if it's not working for your dog or your car, we'll sort it out.
Our Promise
You've got 30 days from delivery to send something back. As long as it's unused and in its original packaging, we'll refund or exchange it. Anything faulty or damaged on arrival gets replaced or refunded fully at our cost, with no back-and-forth.
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30-day returns
A full month to be sure it suits your dog and your vehicle.
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Faults on us
Damaged or faulty on arrival? Replaced or refunded at our cost.
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12-month warranty
Covered against manufacturing defects for a full year.
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Quick refunds
Approved refunds go back to your original payment in 5–7 days.
How To Start A Return
30-day returns and a 12-month warranty.
Start a return any time through our Contact page.